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PHENOM ELITE — COMMUNICATION CHANNELS · Policy Effective 2026 · Applies to all team members, contractors, and consultants

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📌 Purpose

Clear, professional communication is the backbone of how we operate at Phenom Elite. This policy outlines how we use our two primary communication tools — Gmail and Signal — to keep the team connected, efficient, and secure.

📧 Gmail — External & Formal Communication

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When to use Gmail: Client-facing communication, formal agreements, order confirmations, invoices, and any external correspondence.

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Professional Conduct

• Always use professional language and tone
• Never use personal email accounts for work-related communication
• Proofread every email before sending — you represent Phenom Elite

Email Signatures

• Every email must include your standardized Phenom Elite signature: name, title, and contact info
• No informal or missing signatures

Subject Lines

• Keep them clear and specific — the recipient should know what the email is about before opening it
• Avoid vague subjects like "Hey" or "Question"

Attachments & Files

• Use Google Drive links for large files — don't clog inboxes with heavy attachments
• Name files clearly before sending